At NUOREA, we value your privacy and are committed to protecting the personal information you share with us while browsing our website, creating an account, placing an order, subscribing to updates, or contacting our customer support team. The information we may collect includes your name, email address, phone number, billing and delivery address, order details, payment confirmation, communication history, and basic technical information such as your browser type, device information, and website activity. We collect only the information reasonably required to operate our store, complete your purchases, respond to enquiries, and provide a smooth and personalised shopping experience.
We use your information to process payments, confirm orders, arrange delivery, provide shipment updates, manage returns or exchanges, respond to customer service requests, prevent fraudulent transactions, and improve our website, products, and services. Where you have agreed to receive marketing communications, we may also use your contact details to share information about new collections, promotional offers, special discounts, and brand updates. You may unsubscribe from promotional messages at any time. We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.
Your information may be shared with trusted third-party service providers only when necessary to complete a transaction or operate our business. These providers may include payment gateways, courier and delivery companies, website hosting services, analytics platforms, email services, and technical support providers. They are given access only to the information required to perform their specific services. Payment information may be processed directly by an authorised payment provider, and NUOREA does not intentionally store complete card details on its website. Our website may also use cookies and similar technologies to remember your preferences, improve website performance, understand visitor behaviour, and provide a more relevant browsing experience. You may manage or disable cookies through your browser settings, although some website features may not function properly as a result.
We take reasonable administrative and technical measures to protect personal information from unauthorised access, misuse, loss, alteration, or disclosure. However, no online system can be guaranteed to be completely secure, so customers should also protect their account passwords and avoid sharing sensitive information through unsecured channels. We retain personal data only for as long as necessary to fulfil orders, provide customer support, meet accounting or legal requirements, and resolve disputes. You may contact NUOREA to request access to, correction of, or deletion of your personal information, subject to any legal or operational obligations. By continuing to use our website, you acknowledge and accept the practices described in this Privacy Policy. We may update this policy occasionally to reflect changes in our services, website operations, or legal requirements, and the revised version will be published on this page.